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How Adzura Media (OPC) Private Limited — operating under the brand name Aivry — collects, uses, processes, stores, discloses, and protects personal information across our website, products, services, AI systems, and integrations.
This Privacy Policy explains how Adzura Media (OPC) Private Limited, operating under the brand name Aivry ("Aivry", "Company", "we", "us", "our"), collects, uses, processes, stores, discloses, and protects personal information when you access or use our website, products, services, software platforms, integrations, conversational AI systems, automation tools, recruitment intelligence tools, or related offerings.
Aivry is a business-focused AI technology company offering solutions including but not limited to:
This Privacy Policy applies to:
Legal Entity: Adzura Media (OPC) Private Limited
Registered Address: Flat No. 402, Pandit Rao Nilayam, East Marredpally, Secunderabad, Telangana, India – 500026
Privacy Contact: grievance@getaivry.com
This Privacy Policy applies to personal information collected through:
AI-enabled websites, interaction layers, landing pages, and digital customer interfaces.
Where business customers upload or process data using Aivry infrastructure.
This platform is intended for business use only (B2B).
Identity Information — full name, business name, organization name, designation / job title.
Contact Information — email address, mobile number, WhatsApp number, billing contact details.
Enquiry Information — demo requirements, use case descriptions, business pain points, service requirements, integration requirements, support requests.
Commercial Information — invoices, transaction records, payment confirmations, subscription plans, contract details.
Chatbot Data — chat transcripts, questions asked, responses generated, interaction timestamps, session context, escalation history.
Voice Data — call recordings, voice transcripts, caller metadata, call duration, call timestamps, interaction outcomes.
Messaging Data — WhatsApp conversations, inbound/outbound messages, delivery events, interaction metadata.
These may be processed to power AI systems.
Device Information — browser type, operating system, device identifiers, screen resolution, language settings.
Technical Information — IP address, session identifiers, error logs, diagnostic logs, browser metadata.
Usage Information — visited pages, click paths, time spent, interaction flows, referral URLs.
We use cookies and similar technologies. These may include:
Required for authentication, session continuity, security, and site functionality.
Used for website performance measurement, visitor behaviour analysis, and traffic analysis — including tools such as Google Analytics.
Used for campaign attribution, retargeting, and conversion measurement — including Meta Pixel.
Used for UX diagnostics, heatmaps, session replay, and interaction analysis — including Hotjar and Microsoft Clarity (or equivalent tools where enabled).
Users may manage cookie preferences via browser controls and cookie settings. See our Cookie Policy for details.
Operating Aivry services, configuring AI agents, deploying workflows, providing chatbot functionality, enabling voice interactions, processing automations.
Responding to enquiries, customer onboarding, demo scheduling, support interactions, product communication.
System diagnostics, reliability enhancement, debugging, performance optimisation.
Fraud prevention, abuse detection, misuse prevention, platform protection, suspicious activity monitoring.
Invoice generation, payment processing, subscription management.
Compliance obligations, law enforcement requests, contractual enforcement, dispute resolution.
Depending on jurisdiction, we may rely on:
Aivry uses AI systems. This means outputs may be generated algorithmically, models may infer responses, automations may trigger actions, and workflows may execute based on configured rules.
We may share data with service providers necessary to operate services.
Where necessary — legal, audit, compliance, accounting.
Because Aivry serves customers globally, information may be processed across jurisdictions. These may include:
Customers remain responsible for ensuring lawful rights to upload / process third-party data.
We retain information only as reasonably necessary. Retention may depend on:
Retention periods may differ by product.
We implement reasonable safeguards including:
Customers must ensure:
Halo assists recruitment workflows. Halo:
Customers remain responsible for recruitment decisions. See the Halo AI Recruitment Fair Use Addendum for full details.
Nio may process voice calls, call recordings, transcripts, and interaction metadata. Customers must provide required notices and obtain lawful consent where applicable.
For WhatsApp or messaging workflows, customers are responsible for:
Where applicable, individuals may request:
Requests: grievance@getaivry.com
Aivry is intended for business use. Not directed to minors.
Third-party providers have their own policies. We are not responsible for third-party privacy practices.
We may update this policy. Changes become effective upon publication unless stated otherwise.
Security, quality, and compliance standards that growing businesses and enterprise teams can rely on.