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The agreement governing access to and use of Aivry's website, software, products, AI systems, voice systems, messaging tools, recruitment intelligence tools, automations, integrations, APIs, and related services.
These Terms & Conditions ("Terms") govern access to and use of services provided by Adzura Media (OPC) Private Limited, operating under the brand name Aivry ("Aivry", "Company", "we", "us", "our").
By accessing or using Aivry's website, software, products, AI systems, voice systems, messaging tools, recruitment intelligence tools, automations, integrations, APIs, or related services, you agree to these Terms.
Legal Entity: Adzura Media (OPC) Private Limited
Registered Address: Flat No. 402, Pandit Rao Nilayam, East Marredpally, Secunderabad, Telangana – 500026, India
Contact: grievance@getaivry.com
Aivry is intended strictly for business and professional use. By using the services, you confirm:
Aivry may provide services including but not limited to:
Where access credentials are issued, you are responsible for:
You remain responsible for activity occurring under your account.
You agree not to use Aivry for:
Fraud, scams, phishing, impersonation, unlawful surveillance, cyber abuse.
Spam, harassment, abusive messaging, deceptive outreach, unauthorized bulk messaging.
Unlawful hiring discrimination, biased automated decision-making, prohibited profiling.
Reverse engineering, unauthorized access attempts, scraping protected systems, bypassing controls, disrupting infrastructure.
Uploading unlawful content, infringing IP, unauthorized third-party data, malicious payloads.
Violating WhatsApp policies, violating messaging rules, violating telecom regulations, unlawful voice campaigns.
See the Acceptable Use Policy for full details. Aivry may suspend or terminate access for violations.
Aivry uses artificial intelligence systems. AI outputs may be:
AI-generated content is assistive only. You must independently validate outputs before relying on them.
Aivry does not guarantee factual correctness, legal accuracy, regulatory compliance, business suitability, or completeness.
Aivry does not provide legal advice, financial advice, medical advice, compliance certification, or employment legal advice.
Halo assists recruitment workflows. Halo:
Customers remain solely responsible for hiring decisions, candidate review, fairness validation, anti-discrimination compliance, and employment law compliance. AI scoring is assistive only. See the Halo AI Recruitment Fair Use Addendum.
Nio and associated systems may involve call recording, transcript generation, WhatsApp messaging, automated replies, voice automation, and telecom routing. Customers are responsible for:
You represent that you have lawful rights to upload, process, or authorize use of all submitted data — personal data, candidate data, customer information, uploaded documents, FAQs, SOPs, CRM records, telecom data.
You remain solely responsible for legality, consent, notices, compliance, and ownership rights.
Aivry may integrate with third-party providers including:
Third-party services may experience outages, limitations, policy changes, delays, or failures. Aivry is not responsible for third-party disruptions outside its control.
Payments may occur through subscriptions, invoices, Razorpay, bank transfers, annual agreements, or monthly agreements.
Payment obligations remain binding unless contractually modified. Late payment may result in suspension, restricted access, service interruption, or delayed support.
Refunds are governed by the applicable commercial agreement. Unless expressly agreed in writing, payments are non-refundable. Enterprise arrangements may override this.
Unless otherwise contractually agreed, customers must provide 30 days written notice for cancellation. Outstanding dues remain payable.
Standard service availability target: 99.5% monthly target uptime.
Exclusions include:
Enterprise SLAs may be separately agreed. This is a target, not an absolute guarantee unless contractually stated.
Aivry retains ownership of:
Customers retain ownership of their original submitted business data. You grant Aivry rights necessary to process submitted data for service delivery.
Both parties must protect confidential information — commercial data, technical details, customer information, pricing, implementation details, workflows, documentation.
Exceptions: public information, legally required disclosures, independently known information.
Aivry may suspend or terminate access if:
Termination does not erase outstanding payment obligations.
To the maximum extent permitted by law, Aivry shall not be liable for:
This applies even if foreseeable.
Unless otherwise contractually agreed, Aivry's aggregate liability shall not exceed fees paid by the customer in the preceding 3 months.
You agree to indemnify and hold harmless Aivry from claims arising from:
Aivry is not liable for delays or failures caused by events beyond reasonable control — internet failure, telecom failure, AI provider outage, cloud outage, cyberattack, war, government action, pandemic, infrastructure disruption.
These Terms are governed by Indian law.
Exclusive jurisdiction: Hyderabad, Telangana, India.
Aivry may modify these Terms. Updated Terms become effective upon publication unless otherwise stated.
Security, quality, and compliance standards that growing businesses and enterprise teams can rely on.